Terms and Conditions and Privacy Policy

Terms and Conditions

 

Terms and Conditions for SMS Communications

Effective Date: May 1st, 2025

1. Program Description

We use SMS messages to provide updates about repair services, notify you when loyalty points are earned or used, and communicate regarding collection evaluations or employee updates. 

2. Message Frequency

Message frequency varies based on user activity but typically ranges from 1–5 messages per transaction or update.

3. Fees

Message and data rates may apply depending on your mobile carrier and service plan.

4. Opt-In and Opt-Out

By giving your mobile number to a Game Guys LLC employee or signing up for services, you consent to receive SMS communications.

  • To opt out, text STOP or ask any Game Guys LLC employee.
  • To get help, reply HELP or ask a staff member.

5. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

6. Changes

We reserve the right to modify these terms at any time. Continued participation after changes are posted constitutes acceptance.

 

Privacy Policy

 

Privacy Policy

Effective Date: May 1st, 2025

Game Guys LLC (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we handle your personal information.

1. Information We Collect

We may collect the following types of information:

  • Name
  • Phone number
  • Email address
  • Home or mailing address (used for deliveries and shipments)
  • Purchase and loyalty activity
  • Repair service records

2. How We Use Your Information

We use your information to:

  • Send SMS alerts about repairs, loyalty points, or store communications
  • Notify you about important product or service updates
  • Process and fulfill deliveries or shipments
  • Improve our customer service and support

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted service providers (e.g., SMS or delivery platforms) strictly to facilitate communication and order fulfillment.

4. Data Security

We implement reasonable security measures (e.g., access restrictions, encryption) to protect your data from unauthorized access or disclosure.

5. Your Rights

You may request access to, correction of, or deletion of your information at any time by contacting us or asking an employee.

6. Opt-Out

To stop receiving SMS communications, you may:

  • Reply STOP to any message
  • Ask a Game Guys LLC employee to remove you from SMS communications